Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and From Fog To Fire Inc. (“From Fog to Fire,” “we,” “us,” or “our”) and govern your use of www.fromfogtofire.com (the “Site”) and any product, program, community, or service offered through the Site (collectively, the “Services”). By using the Site or the Services, you accept these Terms. If you do not accept them, do not use the Site or the Services.

1. Nature of the Services

2. No medical advice; crisis resources

Information provided through the Site or the Services is general educational information and is not medical advice. You should always consult a qualified, licensed healthcare professional for any concerns about your physical or psychological health and before making any change to medication, treatment plan, or care arrangement.

The Services are not a crisis service and are not monitored as one. If you are in crisis or believe you may harm yourself or someone else, contact emergency services immediately. In the United States, call or text the 988 Suicide & Crisis Lifeline. For perinatal-specific support, Postpartum Support International can be reached at 1-800-944-4773 or by texting “HELP” to 800-944-4773. Outside the United States, contact your local emergency services or crisis line.

3. Eligibility

The Services are intended for adults aged 18 years or older. By using the Site or the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an entity, you represent that you are authorized to bind that entity to these Terms.

4. Accounts and registration

Some Services require an account. You agree to provide accurate, current, and complete information at registration and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly of any unauthorized access. We may suspend or terminate accounts that violate these Terms.

5. Purchases, pricing, and payments

Prices, taxes, and any fees are presented at checkout. Payment is processed by our third-party payment processor (Stripe). By submitting payment information, you authorize us and our payment processor to charge the payment method you provide. You are responsible for any taxes, duties, or charges associated with your purchase that are not included at checkout. If a payment fails, we may suspend access until payment is resolved.

We may correct pricing errors and reserve the right to refuse or cancel orders affected by such errors. Where a payment plan is offered, you authorize the scheduled charges through completion of the plan; failure to pay an installment may result in suspension of access.

6. Refunds

Our refund terms are set out in the Refund Policy, which forms part of these Terms. Please review it before purchasing.

7. User conduct and community rules

You agree not to:

• use the Services in violation of any law or regulation;
• impersonate any person or misrepresent your affiliation;
• upload, transmit, or share content that is unlawful, harmful, threatening, harassing, defamatory, obscene, or otherwise objectionable;
• infringe the intellectual property or privacy rights of others;
• solicit, recruit, or sell to other community members without our written permission;
• share specific clinical methods, means, or instructions related to self-harm in any community space, or otherwise post content that could be harmful to a member who is in distress;
• attempt to gain unauthorized access to the Services or other users’ accounts;
• interfere with the operation of the Site or the Services, including by introducing malware, scraping, or automated access;
• copy, redistribute, resell, or create derivative works of any Service content except as expressly permitted.

We may remove content and suspend or terminate access for violations.

8. Intellectual property

The Site and the Services, and all content, software, design, text, images, video, audio, and other materials contained in or used by them (the “Content”), are owned by From Fog To Fire Inc. or its licensors and are protected by copyright, trademark, and other intellectual property laws. From Fog to Fire, Fire Mom, Common Not Normal, the Fog → Fire wordmark, and related names, logos, and designs are trademarks of From Fog To Fire Inc..

Subject to your compliance with these Terms, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use. You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works of the Content except as expressly permitted in writing or by these Terms.

9. Your content

When you submit content to the Services (for example, a community post, a comment, a written exercise, or a testimonial), you retain ownership of it. You grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content as necessary to operate the Services. We may use anonymized or aggregated information from user content to improve the Services. We will not use your name or likeness in marketing without your explicit, written consent.

10. Third-party services and links

The Site and the Services may include links to or integrations with third-party services (such as payment processors, course platforms, community platforms, email providers, and analytics providers). We are not responsible for the content, privacy practices, or terms of any third-party service. Your use of third-party services is governed by their own terms and privacy policies.

11. Testimonials and results

Any testimonials, case studies, or results presented through the Site or the Services reflect the experience of specific individuals at specific points in time. Individual results vary, and no specific result is guaranteed. Your experience will depend on many factors, including your circumstances, your engagement with the program, and the clinical care you receive (or choose to receive) outside the program.

12. Disclaimers

THE SITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. NO ADVICE OR INFORMATION OBTAINED FROM US OR THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO REPRESENTATION OR WARRANTY THAT THE SERVICES WILL DIAGNOSE, TREAT, CURE, OR PREVENT ANY MEDICAL OR PSYCHOLOGICAL CONDITION. THE SERVICES ARE EDUCATION AND COACHING AND ARE NOT A SUBSTITUTE FOR LICENSED CLINICAL CARE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL From Fog To Fire Inc., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL.

14. Indemnification

You agree to indemnify, defend, and hold harmless From Fog To Fire Inc. and its officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Services, (b) your violation of these Terms, or (c) your violation of any law or the rights of any third party.

15. Termination

We may suspend or terminate your access to the Services at any time, with or without cause and with or without notice. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

16. Governing law and dispute resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Services will be resolved exclusively in the state or federal courts located in Sacramento County, California, and you consent to the personal jurisdiction of those courts.

17. Changes to these Terms

We may update these Terms from time to time. Material changes will be indicated by an updated “Last updated” date and, where required, additional notice. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

18. Miscellaneous

These Terms, together with the Privacy Policy and the Refund Policy, constitute the entire agreement between you and us with respect to the Services. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right does not constitute a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

19. Contact us

From Fog To Fire Inc.
3400 COTTAGE WAY STE G2 #34990
SACRAMENTO, CA 95825
Email: [email protected]